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Salesforce EX-Con-101 Exam Syllabus Topics:

Salesforce Certified Experience Cloud Consultant Sample Questions:

1. The system administrator at Get Cloudy Consulting is trying to import Customer Portal users to the newly created Experience Cloud. However, the import failed.
What could be two reasons for this failure?
Choose 2 answers

A) The portal profile record has not been created.
B) User records are missing. Penal & Pep ore
C) Contact records have not been created.
D) The portal role record has not been created.

2. Universal Containers is implementing a customer community.
What sharing mechanism should be used to allow customers to view their own cases even after those cases are assigned to a support agent?

A) Case co-ownership using Super User access
B) Sharing Set
C) Sharing Map and custom permission set
D) OWD and Apex Sharing

3. Universal Containers is looking to onboard three new partners to the community.
* Each partner have a branded experience containing their colors and logo.
* Gold and silver partners should have access to the Leads inbox component, but Bronze partners should not.
* Bronze partners should not have access to the Leas tab.
How should an administrator solve for these requirements?

A) Create branding sets, a separate page variation for each partner, and a custom Navigation Menu component.
B) Create branding sets, audience targeting, and navigation menu targeting.
C) Create branding sets,audience targeting and a custom Navigation menu component.
D) Create a separate community for each partner with audience targeting.

4. The Experience Cloud manager has been asked to ensure that a Knowledge article Is visible to Internal Salesforce users,unauthenticated visitors to the site, and third-party authenticated users.
Which two settings need to be configured on the draft article before it is published?
Choose 2 answers

A) Visible to Partner
B) Visible to Guest User
C) Visible toEmployee
D) Visible in Public Knowledge Base

5. Northern Trail Outfitters (NTO) offers a new product that is different in North America. EMEA, and AsiaPacific regions. Pages have been created and published for this product. The site manager has applied criteria to ensure that visibility for these product pages are applied as per the requirements for each region.
NTO further wants to control the users who see a specific page of this product by setting its visibility.
Which three visibility options are available in Experience Cloud? Choose 3 answers

A) Visible
B) Personal
C) None
D) Audience
E) Default

Solutions: