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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Foundations of Organizational Behavior | - Organizational systems and structures - Introduction to organizational behavior principles - Individual vs group behavior in organizations |
| Leadership Theory and Practice | - Transformational vs transactional leadership - Trait, behavioral, and contingency leadership theories - Leadership styles and effectiveness |
| Communication and Team Dynamics | - Conflict resolution strategies - Interpersonal and organizational communication - Group development and team effectiveness |
| Motivation and Employee Behavior | - Incentives and rewards systems - Job satisfaction and performance - Content and process motivation theories |
| Organizational Culture and Change | - Change management models - Organizational culture development and impact - Resistance to change and mitigation strategies |
| Ethics and Decision Making | - Ethical frameworks in organizations - Decision-making models - Corporate social responsibility |
WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:
Question 1
Which method should be used to maximize team member participation in global meetings?
Select one.
A. A Delphi-like sequence of notes via carrier mail to share ideas and encourage dialog between members
B. Change of global meeting membership frequently to maintain interest in meetings
C. Parallel voice messaging contacts to tie members together
D. Electronic technology to tie team members together during meetings
Question 2
What is a positive effect of a cohesive group?
Select one.
A. Bringing heterogeneity to the process
B. Improving group productivity
C. Promoting value flexibility
D. Reducing group norm effect
Question 3
What defines acceptable standards of behavior that are shared by group members?
Select one.
A. Group norms
B. Group status
C. Group conformity
D. Group roles
Question 4
What is an advantage of a strong organizational culture?
Select one.
A. Employee commitments are weak.
B. Core values are weakly held and shared by few employees.
C. The internal climate exhibits high behavioral control.
D. The culture fosters ambiguity.
Question 5
Which contingency theory of leadership proposes that early in the interaction between a leader and a given follower the leader implicitly categorizes the follower as an "in" or an "out"?
Choose 1 answer
A. Situational leadership theory
B. Leader-member exchange theory
C. Leader-participation model
D. Path-goal theory
Solutions:
| Question 1 Answer: D | Question 2 Answer: B | Question 3 Answer: A | Question 4 Answer: C | Question 5 Answer: D |
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