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Uncovering Main Details of Evaluation Objectives
All in all, the CSSGB test has six main topics that cover the vast Body of Knowledge for the affiliated certification:
- Measure Phase
To successfully measure the improvement phase, candidates must grasp information in the key areas such as process analysis & documentation, probability, and statistics, measurement system analysis (MSA), and collect as well as summarize data. On top of these, one needs to understand more information regarding the process and performance capability, have enough background of the project as well as the performance ability to know where problems arise from and where to address quality control issues.
- Overview Phase of Six Sigma and Organization
To start your journey in this ASQ designation, a candidate should know all that comprises the Six Sigma Green Belt, such as the Six Sigma and organizational goals, the organization's Lean principles, and Design for Six Sigma (DFSS) Methodologies. Students will also have to master what is required of them to recognize why many organizations use Six Sigma and some of the goals to be met. A student should also be capable of using the value stream mapping procedure to find the value added and the main steps to quality processes. Lastly, in the certification overview, a student should design FMEA and differentiate between its two essential uses.
- Improve Phase
As the topic's name suggests, this objective offers the skills and tools to identify and correct areas that need to be worked on. Thus, a student should understand the design of experiments, carry out a root cause analysis, and employ Lean tools in waste elimination and reduction of the cycle time. In this phase, one should as well understand all the working environments of a project before proceeding to carry out the correct analysis.
- Control Phase
The last section encompasses applying and managing the correct data from the previous phases to ensure better quality control of the project. One should understand the statistical process control (SPC), control plan, and have a comprehension of Lean tools for process control. In this final stage, one should also define the problem and implement solutions to it. Besides, a visual factory to ensure quality is vital in the final control process.
- Analyze Phase
This CSSGB domain covers the main areas in exploratory data analysis and hypothesis testing. In particular, it expounds on the basics and tests for means, proportions, and variances. The candidate should also know the multi-vari studies and understand how to perform a correlation and linear regression.
- Design Phase
In this topic, the main goal of a student is to identify the project. Selecting a project, processing the main elements, and benchmarking some of the vital areas that require quality control measures are looked at in this part. Also, one should learn about Project Management Basics and understand the Voice of the Customer (VoC) features. In particular, these skills involve planning and management tools, understanding the team's performance & dynamics, and the business outcome for the projects.
Reference: http://asq.org/cert/six-sigma-green-belt
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Training Resources for ASQ CSSGB Evaluation
You can considerably improve your chances to pass the actual CSSGB certification exam if you use the training materials offered by the vendor and which are available on the test’s official page:
- ASQ CSSGB Study Guide
This study guide was published in 2017 and it was written by Elizabeth J. Rice, Daniel J. Zrymiak, and Roderick A. Munro. The price is $35 in case you are already an ASQ member or $50 if you are not. It’s peculiar that the book follows the structure and topics included in the Body of Knowledge. So, its purpose is to help you consolidate your knowledge on Six Sigma topics and methods. Also, it includes 300 questions that focus on these topics as well. After you take the practice questions, you will find the answers at the end of each chapter. All in all, this is an effective method that you can use to check your preparedness status and identify the areas on which you need to focus more.
- Certified Six Sigma Green Belt Certification Preparation
This course is available on the vendor’s site in different formats. The examinees can choose the e-learning, classroom, or live virtual formats. Irrespective of the delivery method you choose, this training follows the exam’s Body of Knowledge and helps you consolidate your expertise in using Six Sigma principles and philosophy. The e-learning mode, in particular, is an excellent method of delivery if you prefer interactive training solutions. In face-to-face format, you will have the opportunity to ask your questions directly to ASQ experts and understand how the test is structured. In case you prefer the self-learning method, then you should use the virtual session which offers you access to the course’s materials for 365 days. Another benefit brought by this type of training consists of the practice questions that will be delivered at the end of the class. Those items will help you understand how such a test is structured and get used to its difficulty level. So, you will have no surprises when the real exam day comes. The enrollment prices are different, depending on the delivery method. So, you will pay $724 for members or $824 for non-members of ASQ if you choose the live virtual course. The price for the e-learning method is the same as the live virtual option. In case you prefer the face-to-face course, then you should pay a fee of $1,659 for ASQ members or $1,889 for non-members.
- Certified Six Sigma Green Belt Handbook, Second Edition
This handbook is usually used in combination with the study guide described above. You can buy it for a price of $94.50 if you are a member of the vendor’s company or for $135 in case you are not a member yet plus, its authors are Daniel J. Zrymiak, Govindarajan Ramu, and Roderick A. Munro. Even though it was published in 2015, it continues to be a fundamental preparation material that you can use to strengthen your knowledge of Six Sigma concepts and principles. Significantly, the authors have also written the first edition. Thus, they used their knowledge of the Six Sigma topics and updated this edition so that it works as a complete guide for the candidates who want to ace the CSSGB exam. Apart from the information included in the book, the authors also upgraded this manual by adding different appendixes that will offer more information to the candidates. For example, you will find different diagrams and a CD-ROM with different pieces of data related to Six Sigma.
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ASQ CSSGB Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Define Phase | 23% | - Project identification and selection - Project charter and scope definition - Voice of the customer (VOC) |
| Improve Phase | 22% | - Implementation planning - Solution generation and selection - Design of experiments (DOE) basics |
| Control Phase | 5% | - Statistical process control (SPC) - Sustainment and continuous improvement - Control plans and documentation |
| Overview: Six Sigma and Organization | 5% | - Six Sigma foundations and history - Organizational goals and Six Sigma projects |
| Analyze Phase | 22% | - Hypothesis testing - Root cause analysis - Regression and correlation analysis |
| Measure Phase | 23% | - Measurement system analysis - Basic statistics and process capability - Process mapping and data collection |

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