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Avaya 7495X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Deployment, Testing & Troubleshooting | 20% | - Omnichannel server deployment - Engagement Designer workflows - Validation, monitoring and issue resolution |
| Solution Configuration & Channels | 30% | - POM outbound integration - Webchat, Co-Browse, Social Media channels - Avaya Control Manager setup - Voice, Email, SMS channel configuration |
| Oceana Architecture and Components | 25% | - Oceana Workspaces functionality - Architecture overview and core components - Licensing and deployment requirements |
| Integration Design and Planning | 25% | - Third-party system integration - Breeze Snap-ins deployment and integration - Integration with Avaya Aura and Breeze |
7495X Exam FAQs
The Avaya Oceana™ Solution Integration exam requires a score of 71% to pass, and the official registration fee is $150 USD. Planning around both numbers helps you set a realistic budget and study schedule.
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This package includes 66 practice questions for the Avaya Oceana™ Solution Integration exam. Every answer is verified by an experienced team of experts, so you can trust what you study.
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You can register for the Avaya Oceana™ Solution Integration exam through the official channels:
Many candidates combine practice questions with official training. Recommended options include:
The Avaya Oceana™ Solution Integration exam contains 60-66 questions, and you will have 90 minutes minutes to complete them. Practicing under the same time pressure makes the real exam feel like a rehearsal.
No formal prerequisites; recommended 6+ months hands-on experience with Oceana
You can confirm the current eligibility requirements on the official 7495X exam page before you register.
The Avaya Oceana™ Solution Integration practice questions are organized around the official exam objectives. Key topics include:
- Deployment, Testing & Troubleshooting (20%)
- Integration Design and Planning (25%)
- Solution Configuration & Channels (30%)
Targeted practice against these topics is far more efficient than unfocused reading.
Avaya Oceana™ Solution Integration Sample Questions:
Which statement about AvayaOceana EngagementDesigner (ED) Work Flows is true?
- A. ED WorkFlows are not required while riskBundles are present in the management Designer.
- B. ED Work Flow Is mandatory for every Interaction Channel (voice, chat, email, SMS, etc.).
- C. ED Work Flows cannot be edited by the Customers/Business Partners as per their Business Logic.
- D. ED Work Flow Is mandatory for only Multimedia Interaction Channels (chat, email, SMS, etc.).
Correct Answer: A 🗳️
Which two Engagement Designer(ED) configuration settings are required in Avaya Oceana3.5 after deploying the workflow for Voice /Elite? (Choose two.)
- A. Configure attributes for Voice assisted and Self-Service flows from ED Admin Console
- B. Configure Rule Group for Voice assisted and Self-Service flows
- C. Configure attributes under provisioning cluster for the deployed voice workflow
- D. Configure Routing Rule for Self-Service
- E. Configure attributes for Voice-assisted and Self-Service from ED Admin Design
Correct Answer: B,D 🗳️
During a chat interaction with a customer, which two actions can be performed by an agent? (Choose two.)
- A. Email
- B. Conference a supervisor.
- C. Transfer to a supervisor.
- D. Transfer a file.
- E. Initiate a co-browse session.
Correct Answer: C,D 🗳️
OCEANA IARGB Is a value that Isapplicable for the Avaya Oceanasolution deployment that supports up to how many maximum active agents?
- A. 2500
- B. 1000
- C. 4500
- D. 3000
Correct Answer: C 🗳️
After adding the Oceana UCA and CM to the same location in the Control Manager, which two configurations ore required for this newly added location? (Choose two.)
- A. Assign a location to Application Server.
- B. Assign a location to Web Server.
- C. Assign a location to Provisioning Server.
- D. Assign a location to Database Server.
- E. Assign a location to Monitor Server.
Correct Answer: D,E 🗳️
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