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We have a 99% pass rate
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CertiProf Remote Work and Virtual Collaboration Certificate Sample Questions:
1. Communication as a key telecommuting skill requires all of the following EXCEPT:
A) Communicate the way that best suits your work style.
B) Speak clearly and often with everyone.
C) Schedule meetings at the same time / day.
D) Check with your manager how it is defined and the rules of the game.
2. The following is a responsibility of a remote office manager.
A) Facilitate weekly team meetings.
B) Facilitate retrospectives focusing on how we can improve as a team.
C) Work more independently than as a member of a team.
D) Schedule periodic reviews of the equipment agreement.
E) All of the above.
3. Please indicate which of the following are NOT recommended activities for leading remote teams.
A) Celebrate failed ideas as learning opportunities. Sandbox.
B) Ensure understanding of objectives. Encourage consistency.
C) None of the above.
D) Use visualization.
4. All of the following are important pieces of a communication plan EXCEPT:
A) Effective time management skills and organized work practices.
B) Conference calls.
C) Email.
D) Voicemail.
5. Which of the following statements is true about the benefits of telecommuting?
A) It gives more flexibility to employees but not to managers.
B) Provide managers with less responsibility.
C) Accommodates people with disabilities when opportunities are available.
D) Meetings outside the company that a teleworker would attend in person.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: C |

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