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IBM Sterling Order Management V9.1, Deployment Sample Questions:

1. Alerts raised for orders not shipped on or before the requested shipment date are assigned to a particular alert queue. If the alert is not resolved even after 5 hours, then the alert needs to be moved to another queue of higher priority. How should this be achieved?

A) Configure the escalation threshold and queue under the User List tab for the Queue in Applications Manager, under Application Platform > Queue Management.
B) Configure the escalation threshold and queue under the Unresolved Alerts tab for the Queue in Applications Manager, under Application > Application Platform > Queue Management.
C) Configure the escalation threshold and queue under the Size Based Escalation tab for the Queue in Applications Manager, under Application > Application Platform > Queue Management.
D) Configure the escalation threshold and queue under the Unassigned Alerts tab for the Queue in Applications Manager, under Application > Application Platform > Queue Management.

2. The IBM Sterling Selling and Fulfillment Suite Application is using Oracle Database on a Real Application Cluster (RAC) platform with 2 nodes. There was a RAC server instance failure and the Application, Agent and Integration Servers are stopped with a SQL error message for the active transactions. What should the administrator do when the RAC instance is available on the standby node?

A) No action is needed. The Application, Agent and Integration Servers will automatically reconnect to the standby node.
B) Restart only the Agent Servers.
C) Restart only the Integration Servers.
D) Restart the Application, Agent and Integration Servers.
E) Restart only the Application Server.

3. The current implementation of IBM Sterling Selling and Fulfillment Suite is interfaced with an external system using web services on ESB Server. The external system will send requests to create sales order. The request XML will be put on a JMS Queue and processed by an Integration Server to create sales order. After the order is created, an acknowledgement message will be posted to the JMS Queue and the Integration Server will send the acknowledgement back to the external system. The external system application administrator restarted the ESB server in the middle of acknowledgment processing. The following error is displayed in the Integration Server log. javax.xml.ws.WebServiceException: java.net.SocketTimeoutException: Socket operation timed out before it could be completed At the time of this failure, there are 100 orders in the JMS Queue and they are not consumed because of this failure. What should the administrator do to efficiently process those 100 pending orders?

A) Restart the Integration Server.
B) No action is needed. When the external system sends another message (order creation request XML), all the pending messages will beconsumed.
C) Restart the JMS, Application and Integration Servers.
D) Restart the Application Server.
E) Restart the JMS Server.

4. The system administrator of a company has been asked to implement a change request to an existing solution to let orders in the Backordered status to be cancellable. If an order is in any other status, cancellations should be disallowed. How should the system administrator achieve this?

A) The system administrator should use the Sterling Business Center console to configure the order modification business rules.
B) The system administrator should implement the beforeChangeOrder User Exit of the changeOrder API in order to check for permissible orderstatuses. If the order is not in the Backordered status, an exception should be thrown from the User Exit.
C) The system administrator does not have to do anything since orders in the backordered status will be automatically canceled by IBM SterlingOrder Management without any special configuration.
D) The system administrator should use the Order Modification Rules present within the Applications Manager to configure the Backorderedstatus to allow the order to be canceled.

5. In a current implementation of IBM Sterling Selling and Fulfillment Suite, only default demand types are used. A sales order is created for an Item with a quantity of 10 and the order is in "Created" status. What will be the status of the inventory demand for this Item quantity 10?

A) FIRM_FORECAST
B) OPEN_ORDER
C) RESERVED
D) ALLOCATED
E) DEMAND_FOR_RELEASE

Solutions: