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SAP Certified Application Associate - SAP Field Service Management 19Q1 Sample Questions:
1. To send a sms to technicians when they receive an assignment, you need to.......Choose the correct answer.
A) Have a Twillio-Account with sms-send service active
B) Set the cloud permission 'sms' READ = TRUE
C) Define a business rule in the admin for the company
D) Open an account and prepay an sms-package from www.sms-boostercom.
2. You want to create a new smart form. Which fields can you define? Choose the correct answer.
A) Description, Revision, Type, Tag
B) Name, Description, Category, Labels
C) Description, Category, Revision, Tag
D) Name, Description, Revision, Type
3. Which module in SAP filed Service Management is used to create documentation and guidelines for service execution? Choose the correct answer.
A) Planning and Dispatching
B) Master Data
C) Administration
D) Smart forms and Feedback
4. Which activity execution stage is relevant for mobile service workflows? Choose the correct answer.
A) In planning
B) In execution
C) Closed
D) In dispatching
5. Which features are available in the smart form designer? Choose Three correct answers.
A) Design new icons
B) Copy template
C) Import translations
D) Preview report
E) Create custom elements
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: B,C,D |

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