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Salesforce AP-221 Exam Syllabus Topics:

Salesforce Process Automation Accredited Professional Sample Questions:

Question 1

Northern Trail Outfitters (NTO) is looking to build an app for its logistics team where users will be able to submit inventory refill requests. The current manual process involves filling out a long form containing many fields. NTO is planning to replace the current process with Flows. Users frequently change field values as they are filling out the form. What should NTO keep in mind about letting users go backward in the Flow to make updates to field values?

A. Letting users navigate from the later screen to the previous screen could result in duplicates.
B. Only users with "Navigate Flows" permission can navigate to previous screens.
C. Once the user navigates to previous screen, all field values on the current screen will be lost and will need to be repopulated.
D. "Allow Navigation" needs to be set to TRUE on the Flow.

Question 2

An Administrator at Universal Containers (UC) wants to import near real-time external contact data into Salesforce. Which option should the Administrator use?

A. Use Einstein Analytics to import the data
B. Create an Apex Class that implements Schedulable interface
C. Manually download the data and import using Data Loader
D. Configure a Schedule-Triggered Flow

Question 3

Universal Containers (UC) requested that the billing address on all of their branch offices (accounts) be updated when the HQ office account record billing address is updated. How can UC accomplish this using platform capability?

A. Create a formula field from the address
B. Use Apex to update the billing address.
C. Create a flow to handle the billing address update.
D. Use the dataloader to update the records

Question 4

What are three best practices a business analyst should keep in mind when creating a Flow?

A. Identify the Salesforce IDs and hardcode them in a process so they can be easily referenced.
B. Create a draft version of the flow and delete it after the real version has been successfully run at least once.
C. Wait until the end of the flow to make changes to the database.
D. Provide an error handler.
E. Plan out their flow before they start building.

Question 5

An administrator wants to update a record, in the future, when a specified time is reached. Which tool should the Administrator use?

A. Approvals
B. Workflow Rules
C. Flow Builder
D. Process Builder

Solutions: