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Salesforce Certified Strategy Designer Sample Questions:

1. What is an Experience Narrative built out of?

A) Complete stories
B) Moments that Matter
C) Concepts
D) Ideas

2. Prototypes should be used to challenge standard procedures and try out alternatives.

A) TRUE
B) FALSE

3. Complete the sentence: "A _______ is an experiment that's purpose-built to answer a specific question in the design and build process."

A) Idea
B) Prototype
C) Concept
D) Frame

4. A user wants to find duplicate Lead records using the Salesforce app.
What could he do?

A) List Views are not available in the App.
B) He can segment a List view by creating a new Filter.
C) He will be able to use the Find Duplicates button.
D) The Find Duplicates buttons and functionality is not available in the app.

5. For the Discovery/Understanding phase fo the Strategy Design Research, the best tool to use are group conversations with stimulus.

A) TRUE
B) FALSE

Solutions: