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What is the duration, language, and format of 78200X Exam
- Format: Multiple choices, multiple answers
- Passing Score 70%
- Number of Questions: 67
- Length of Examination: 90 minutes
Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/22213
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Avaya 78200X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Maintenance, Troubleshooting & Upgrades | 15% | - System monitoring, logs and diagnostics - Backup, restore and software updates - Common issues and resolution procedures |
| Topic 2: Application & Feature Configuration | 20% | - ARS, short codes, hunt groups and automated attendants - One-X Portal and unified communications - Voicemail Pro configuration |
| Topic 3: Platform Architecture & Requirements | 20% | - System sizing and requirements for customer scenarios - Licensing and activation - Platform versions, options and specifications |
| Topic 4: Installation & Implementation | 20% | - IP500 V2 hardware installation - IP Office Server Edition deployment - Initial system setup and configuration |
| Topic 5: System & User Configuration | 25% | - System settings, time, network and security - User, extension, group and call routing configuration - Endpoint configuration: digital, SIP, soft clients - Management interfaces: Manager, Web Manager, System Status Application |
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