2023 Provide Updated Avaya 37820X Dumps as Practice Test and PDF
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Avaya 37820X certification exam comprises of 60 multiple-choice questions, and the candidate is given 90 minutes to complete the exam. 37820X exam is available in English and Japanese, and it can be taken at any authorized testing center around the world or online. 37820X exam covers a wide range of topics, including Avaya Midsize Solution Design, Avaya Aura® Collaboration Applications, and Avaya Midsize Solution Networking.
Avaya 37820X exam is intended for professionals who have experience with Avaya products and solutions and have a good understanding of networking and telecommunication technologies. 37820X exam is suitable for solution architects, consultants, and engineers who work in midsize organizations and want to enhance their skills and knowledge in Avaya products and solutions.
Avaya 37820X certification exam is suitable for IT professionals who want to demonstrate their expertise in designing midsize solutions using Avaya products and technologies. Avaya Midsize Solution Design Exam certification is highly recommended for IT professionals who are involved in designing, implementing, and maintaining Avaya solutions for midsize businesses. By obtaining this certification, IT professionals can increase their value in the job market and demonstrate their expertise in designing and managing Avaya midsize solutions.
NEW QUESTION # 29
Refer to the Scenario: IT-FAC.
You are proposing that the customer migrate to SIP trunks and install an Session Border Controller for Enterprise (SBCE). Another Sales Engineer asks you why terminating SIP trunks directly on the IP Office and using the built-in firewall is not a best practice.
What is the reason for using the SBCE to terminate SIP trunks?
- A. It provides NAT Traversal not available with direct termination.
- B. It provides VPNIess remote worker functionality for 1600 endpoints.
- C. It stops attacks and hacks before entering the private network.
- D. It allows registration and authentication to be done in the core of the network.
Answer: A
NEW QUESTION # 30
You are helping a customer learn about Avaya Contact Center Select (ACCS). They want to know about server requirements for an ACCS with Business Continuity.
Which two statements describe the server configurations for IP Office and ACC with Business Continuity?
- A. IP Office and ACCS can be virtualized only using separate VMware host servers.
- B. If the ACCS is using a hardware appliance the IP Office can be virtualized.
- C. If the ACCS is using a hardware appliance the IP Office must be using a hardware appliance.
- D. IP Office and ACCS can be virtualized only using the same VMware host server.
Answer: B
NEW QUESTION # 31
Refer to the exhibit.
How does the Avaya Contact Center Select (ACCS) route contacts based on business logic to supported endpoints?
- A. Through IP Office, controlled by CCMS and anchored In the Media Server: A-6-2-5
- B. Through IP Office, controlled by CCT and anchored In IP Office: A-6-1-7
- C. Through IP Office, controlled by CCMS and routed to the phoneset directly: A-6-2-B
- D. To IP Office and anchored In IP Office: A-6
Answer: B
NEW QUESTION # 32
Your customer has standardized on Chrome as their browser, and they want to use WebRTC to access their IP Office'".
Which two soft clients would you recommend? (Choose two.)
- A. Avaya one-X Mobile Preferred
- B. IP Office Web Client
- C. Avaya IX Workplace Web Client
- D. Avaya Communicator for Web
Answer: A,D
NEW QUESTION # 33
You are proposing an Avaya Midsize solution with 200 agents, 10 supervisors, 225 non-agent UC users, and
200 non-agent Telephony users.
How many Telephony users and UC users would be Included In your Bill of Materials?
- A. 400 Telephony users and 235 UC users
- B. 410 Telephony users and 225 UC users
- C. 200 Telephony users and 435 UC users
- D. 210 Telephony users and 425 UC users
Answer: C
NEW QUESTION # 34
Which license is only available In a CapEx model?
- A. AWFOS
- B. Analog user
- C. Digital user
- D. ASBCE
Answer: B
NEW QUESTION # 35
With the Basic level of account In Avaya Spaces, which statement about what users can do is true?
- A. They can host online video conferences with a maximum of 15 participants.
- B. They can host online voice conferences with a maximum of 15 participants.
- C. They can host online video conferences with a maximum of 5 participants.
- D. They can have direct online video calling but no video conferences.
Answer: A
NEW QUESTION # 36
Powered by Avaya R3.x supports several different Hypervisors.
Which two applications support the KVM Hypervisor? (Choose two.)
- A. ACCS
- B. IP Office
- C. AWFOS
- D. ASBCE
Answer: B,C
NEW QUESTION # 37
The Avaya Vantage"" K155 device has a telephony form factor. What does it mean to have a telephony form factor?
- A. It does not have a touch screen.
- B. It does not Include a camera.
- C. It includes traditional dial pad.
- D. It must use a corded handset.
Answer: C
NEW QUESTION # 38
Refer to the Scenario:
Bittersweet Coffee Company (BCC).
Your initial bid response has been designed to meet only the customer's stated needs from the RFP.
Which feature brings added value to your solution without incurring any additional cost to the customer?
- A. Meet-me audio conferencing
- B. HTML based call accounting reports
- C. On demand call recording and reporting for any user
- D. Centralized management of wired network switches
Answer: D
NEW QUESTION # 39
You are working with a customer to migrate them to an Avaya Midsize solution with IP Office. They have nine existing analog trunks that each cost $40 per month. You want to determine If It would be cost effective to go to digital trunking using a T1/E1 at a cost of $400 per month.
Although the analog monthly line charges are less, what else would need to be taken Into consideration to look at the total cost difference?
- A. The cost for nine analog trunk ports versus a single digital trunk port.
- B. Analog devices, such as a classic fax machine, attached to the IP Office require analog trunks.
- C. Digital trunking needs VCM channels and analog trunks do not-
- D. Digital trunking requires an SBCE for security.
Answer: B
NEW QUESTION # 40
In Powered by Offer, when Is Fallback Twinning to an external device provided?
- A. When simultaneous mode for the IP Office user is not available
- B. After the mobile device rings an administer-able number of rings.
- C. When the mobile device loses contact with the IP Office In the cloud data center
- D. When the IP Office phone loses contact with the IP Office In the cloud data center
Answer: B
NEW QUESTION # 41
With Avaya Spaces, which statement is true about the what users can do?
- A. Only the Owner/Admin level users can video call.
- B. Only Member level users and above can video call.
- C. Guest level users can only text chat other users.
- D. All levels of users can text chat and video call.
Answer: B
NEW QUESTION # 42
Refer to the Scenario: H&H Ticket.
The H&H Ticket company wants to replace their DEFINITY systems with a solution for which they can easily obtain parts and maintenance. The customer contact wants to know why they should migrate to IP Office"* and not Avaya Aura.
In addition to telling them that this solution was purpose-built to support midsize enterprises with up to 3000 users, what else would you tell them?
- A. IP Office uses many of the same components and applications such as SBCE and System Manager.
- B. IP Office integrates with a multi-channel contact center solution that can migrate to Avaya Aura Contact Center.
- C. IP Office Includes built-in apps such as voicemail, audio and web collaboration, mobility, IM and Presence.
- D. The IP Office can be virtualized in either a Nutanix or a VMware environment.
Answer: A
NEW QUESTION # 43
Refer to the Scenario: H&H Ticket.
You are designing a solution for H&H Ticket. The customer has been using a hosted conferencing solution with a maximum of 100 moderators. They need to know answers to multiple questions to estimate costs or setup the host/moderator. In the system. You have told them that the Avaya model is simpler.
Which three facts do you need to know to help determine a cost estimate for a comparable premise-based solution? (Choose three.)
- A. The number of participant-.
- B. Whether they will need recording
- C. Whether they need web collaboration
- D. No additional Information Is needed
- E. The number of conferences per month
Answer: B,D,E
NEW QUESTION # 44
Refer to the Scenario: H&H Tick.
Based on the H&H Ticket scenario, which in Border Controller for Enterprise (SBCE) deployment would you recommend to provide secure, resilient SIP communications for Internal and mobile/remote representatives?
- A. A virtualized high availability Hyper-V deployment
- B. A high availability deployment on three Dell servers
- C. A high availability deployment on two Portwell Cad servers
- D. A high availability deployment on two Dell servers
Answer: C
NEW QUESTION # 45
Refer to the Scenario: IT-FAC.
For this customer, you have decided to install High Availability (HA. for the Session Border Controller for Enterprise (SBCE) with 15 SIP trunks.
In addition to the hardware, which licensing is required for this solution?
- A. 15 Standard licenses; since HA Is included with the Standard license
- B. 15 Standard licenses and 15 Standard HA licenses
- C. 15 Standard licenses and 15 Advanced licenses; since HA requires Advanced licenses
- D. 30 Standard licenses; since you need to duplicate the Standard licenses for HA
Answer: A
NEW QUESTION # 46
Currently a customer has an IP500 V2 Preferred Edition deployment with SIP trunks at their office, but they plan to have 10 employees for tech support to work remotely within the next month. All 10 employees must be able to access their extension simultaneously. They ask you If the IP Office has built-in functionality for this and whether that Is sufficient from a security perspective.
Which solution would satisfy the customer's need for remote employees and security, and which additional licensing (if any) is required?
- A. An SBCE is recommended and deployed with the IP Office. The customer also needs 10 Standard and Advanced Licenses for the remote workers.
- B. The IP Office has a built-in SBC and firewall and It is sufficient for security. The customer also needs 10 Teleworker licenses,
- C. An SBCE Is recommended and deployed with the IP Office. The customer also needs 10 Standard Licenses for the remote workers.
- D. The IP Office has a built-in SBC, and it is sufficient for security. The customer also needs 10 Teleworker licenses.
Answer: C
NEW QUESTION # 47
A customer wants the helpful tool that Is available to create marketing surveys In Avaya Contact Center Select (ACCS).
Which component Is used to create surveys In ACCS?
- A. Outbound Campaign Management Tool
- B. Orchestration Designer
- C. Proactive Outreach Manager
- D. Communication Control Toolkit
Answer: A
NEW QUESTION # 48
Your customer wants an Avaya video conferencing solution that can integrate with IP Office. The requirement Is to be able to conduct a single video conferencing with up to five additional participants to Join remotely using smartphones or desktop PCs. They have two small board rooms they want to be able to join the video conference.
What would be the least costly solution that will meet their requirements?
- A. A Video Collaboration Solution for IP Office XT endpoint with embedded server
- B. A Video Collaboration Solution for IP Office XT endpoint with embedded server and one IX Collaboration Unit CU360
- C. One MCU9 License for each board room and one XT5000 endpoint In each board room
- D. One SMB9 License for each board room and one IX Collaboration Unit CU360 In each board room
Answer: A
NEW QUESTION # 49
Which two routed contact types are supported In Avaya Contact Center Select (ACCS)? (Choose two.)
- A. MMS Text Messages
- B. Web Chat
- C. Predictive Outbound
- D. Scanned Documents
Answer: A
NEW QUESTION # 50
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