PracticeVCE Health-Cloud-Accredited-Professional dumps & Salesforce Health Cloud Sure Practice with 95 Questions
New Health-Cloud-Accredited-Professional Exam Questions| Real Health-Cloud-Accredited-Professional Dumps
Salesforce Health Cloud Accredited Professional Certification Exam is an excellent way to demonstrate your expertise and proficiency in Salesforce Health Cloud. It covers a wide range of topics related to healthcare operations and patient management, and passing the exam can help you advance your career in this field. Whether you are an experienced healthcare professional or new to Salesforce Health Cloud, this certification exam can help you enhance your skills and demonstrate your commitment to providing high-quality healthcare services.
NEW QUESTION # 14
Which three are steps required to configure Health Cloud? (Choose three.)
- A. Install Health Cloud Unmanaged Packages.
- B. Verify that Chatter Is enabled.
- C. Enable the option for contacts to relate to multiple accounts.
- D. Install the Health Cloud Managed Package.
- E. Configure the console view.
Answer: E
NEW QUESTION # 15
Which steps should a salesforce administrator complete to set up a warehouse that serves as a product fulfillment location to salesforce representative in a specific region, irrespective of the account? (Choose three)
- A. Create Inventory Location and add Visitor Address as Location Address.
- B. Create Record in Product Fulfillment Location.
- C. Select inventory location while creating visit
- D. Set-up Product Transfer and product request.
- E. Create a product item entry inventory, a single entry for each product that will be replenished from industry.
Answer: A,B,E
Explanation:
According to the [Intelligent Sales for Medical Devices Implementation Guide], to set up a warehouse that serves as a product fulfillment location to salesforce representatives in a specific region, irrespective of the account, a salesforce administrator should complete the following steps:
Create Inventory Location and add Visitor Address as Location Address. This step creates a record for the warehouse location and associates it with a visitor address.
Create Record in Product Fulfillment Location. This step defines the product fulfillment location for the inventory location and assigns it to a specific region.
Create a product item entry inventory, a single entry for each product that will be replenished from industry. This step adds the products that will be available in the warehouse location and specifies their quantity and expiration date. Setting up Product Transfer and Product Request are not required steps for setting up a warehouse location. Selecting inventory location while creating visit is not a step for setting up a warehouse location, but for creating a visit record.
NEW QUESTION # 16
How should a consultant at a large provider system model a patient in Health Cloud?
- A. Leverage Contact-Contact
- B. Configure Account
- C. Configure Contact
- D. Leverage Person Account
Answer: D
Explanation:
D is correct because leveraging Person Account is the recommended way to model a patient in Health Cloud. A Person Account is a special type of account that combines the attributes of an account and a contact. It allows users to store information about individual people, such as name, address, phone number, email, and health details. Health Cloud uses Person Accounts to represent patients and members, and to enable various features and functionality, such as household data model, clinical data model, care management, and provider network management.
NEW QUESTION # 17
Which 3 of the components are customizable in HC?
- A. Custom Label
- B. Life Events
- C. Patient Card
- D. EHR Data
- E. Timeline
Answer: A,C,E
NEW QUESTION # 18
A customer is looking to implement Discovery Framework to manage their intake and clinical assessments.
Which three capabilities should a consultant configure with Health Cloud out-of-the-box to enhance their assessment functionality?
FHIR Question Bank
- A. SMS Assessment Completion
- B. Digital Signature Capture
- C. Using Previously Submitted Responses
- D. Adding a QR Code
Answer: B,C,D
Explanation:
To enhance their assessment functionality with Discovery Framework, a consultant should configure the following capabilities with Health Cloud out-of-the-box:
Using Previously Submitted Responses: This capability allows users to pre-populate assessment questions with responses from previous assessments, saving time and effort. Users can also edit the responses if needed1.
Digital Signature Capture: This capability allows users to capture electronic signatures from patients or other parties on the assessment form, ensuring consent and compliance. Users can also view and download the signed document as a PDF file2.
Adding a QR Code: This capability allows users to generate a QR code for the assessment form, which can be scanned by patients or other parties to access and complete the assessment on their mobile devices. Users can also track the status of the QR code and send reminders if needed3. FHIR Question Bank or SMS Assessment Completion are not capabilities that are available with Health Cloud out-of-the-box.
NEW QUESTION # 19
Bloomington Caregivers is looking to migrate from Service Cloud to Health Cloud to take advantage of the prebuilt healthcare features and functionality. Which three prerequisites should Bloomington Caregivers' administrators complete to successfully install the Health Cloud managed package in its org?
Choose 3 answers
- A. Enable Chatter settings from Setup.
- B. Log a support case to have person accounts enabled.
- C. Enable person accounts from Setup.
- D. Enable data protection details available in records.
- E. Enable contacts to relate to multiple accounts.
Answer: A,B,E
Explanation:
Migrating from Service Cloud to Health Cloud requires several prerequisites to ensure successful installation and functionality of the Health Cloud managed package:
Key Prerequisites:
Log a Support Case to Enable Person Accounts (Option B):
Health Cloud relies on Person Accounts to manage patients as individuals.
Administrators must contact Salesforce Support to enable Person Accounts in the org since this cannot be activated through Setup.
Enable Contacts to Relate to Multiple Accounts (Option C):
This functionality allows a contact (e.g., a patient) to be associated with multiple accounts, such as primary care providers, specialists, or insurance entities.
Navigate to Setup > Account Settings, and enable Contacts to Multiple Accounts.
Enable Chatter Settings (Option E):
Chatter is used in Health Cloud for collaboration and real-time updates.
Administrators must ensure Chatter is activated to support case discussions, timeline sharing, and other collaborative features.
Other Considerations:
Option A: While enabling data protection is important, it is not a prerequisite for installing Health Cloud.
Option D: Enabling Person Accounts is correct, but it is done via a support case (Option B).
Reference:
Health Cloud Installation Guide
Enabling Person Accounts
Contacts to Multiple Accounts
NEW QUESTION # 20
A customer wants to view a patient's health conditions and clinical encounters as a sequence of events happening over time on the patient's Person Account page.
What should a consultant do to achieve this using the Enhanced Timeline functionality?
- A. Create a new Timeline record within Setup.
- B. Create a new Timeline View Configuration record.
- C. Add a record to the HealthCloudTimelineConfig custom setting.
- D. Clone the HCTimeline FlexCard for customization.
Answer: B
Explanation:
To display a patient's health conditions and clinical encounters as a sequence of events on the patient's Person Account page using the Enhanced Timeline functionality in Salesforce Health Cloud, it's essential to configure the timeline appropriately. This involves creating a Timeline View Configuration record that defines which events and related objects are displayed.
Understanding Enhanced Timeline:
Purpose: The Enhanced Timeline provides a chronological view of a patient's healthcare events, enabling healthcare providers to visualize and track patient interactions over time.
Features:
Event Visualization: Displays events such as clinical encounters, health conditions, tasks, and more.
Customization: Allows administrators to define which objects and fields are represented on the timeline.
Interactivity: Users can click on events to view detailed information.
Implementation Steps:
Create a Timeline View Configuration Record (Answer C):
Purpose: Defines the base object (e.g., Person Account) and related objects (e.g., Clinical Encounters, Health Conditions) to be displayed on the timeline.
Steps:
Navigate to Timeline Configurations: In Salesforce Setup, enter "Timeline" in the Quick Find box and select Timeline View Configurations.
Create New Configuration: Click New to create a new Timeline View Configuration record.
Define Base Object: Set the base object to Person Account.
Add Related Objects: Specify related objects such as Clinical Encounters and Health Conditions that should appear on the timeline.
Configure Display Settings: Define fields for event titles, subtitles, dates, and any filters or conditions as needed.
Save Configuration: Save the Timeline View Configuration record.
Add Enhanced Timeline to the Person Account Page:
Purpose: Ensures that the timeline is visible on the patient's Person Account page.
Steps:
Open Lightning App Builder: Navigate to a Person Account record and click Edit Page.
Add Timeline Component:
NEW QUESTION # 21
Which add-on license enhances Health Cloud to allow you to highlight times when a patient is most likely to attend an appointment ?
- A. Einstein Bots
- B. Einstein Activity Capture
- C. Einstein Analytics Predictions
- D. Einstein Vision
Answer: C
Explanation:
Einstein Analytics Predictions is an add-on license that enhances Health Cloud to allow you to highlight times when a patient is most likely to attend an appointment. It uses machine learning to analyze historical data and generate predictions based on various factors2. Einstein Vision, Einstein Bots, and Einstein Activity Capture are not related to this use case.
NEW QUESTION # 22
Makana Pharmaceutical is planning to run a Patient support program on Health Cloud. A System Administrator has been tasked to ensure the platform encryption has been configured. The patient's name is stored on firstname and lastname fields on the person account record. Firstname and Lastname field have been identified as holding PHI(Personal Health Information) dat a. They are also important search criteria commonly used by Users to find a patient record. The Compliance team has indicated that all PHI Data must be encrypted at rest. What is the best practice for platform encryption configuration for this solution?
- A. Encrypt all PHI/PII data
- B. Encrypt all data
- C. Use a Probabilistic Encryption Policy on Account FirstName & LastName fields.
- D. Use a Deterministic Encryption Policy on Account FirstName & LastName fields.
- E. Use Class Encryption to encrypt field identified as PHI
Answer: D
Explanation:
Deterministic encryption is a type of encryption policy that allows you to encrypt fields that are used as search criteria, such as FirstName and LastName fields on the Account object. Deterministic encryption ensures that identical plaintext values always result in identical ciphertext values, which enables searching and filtering on encrypted fields. This is suitable for PHI data that needs to be encrypted at rest but also searchable by users.
NEW QUESTION # 23
A Health Cloud administrator working on a Care Coordination project needs to change the role name 'Care Coordinator' to 'Care Consultant' to match the organizations nomenclaturE. Which three steps should the administrator take to ensure all Tasks identify the role 'Care Consultant'? (Choose three.)
- A. Update/Add the organization roles in the CarePlan_Role_Patient key:value pair in Health Cloud Setting.
- B. Update the Care Plan Record Type custom metadata type to reflect the care coordination processes specific to the Care Coordinators.
- C. Update the organization roles in the CarePlan_Role_Care_Coordinator key:value pair in Health Cloud Setting.
- D. Update the corresponding roles in the Assigned To picklist for the Care Plan Template Task object.
- E. Create an ETL script to update the previously assigned To picklist values of Tasks created in the past.
Answer: A,C,D
NEW QUESTION # 24
Bloomington Caregivers is implementing Health Cloud for managing the healthcare data of children under the age of 13.
Which three considerations should the company take into account to ensure compliance with the Children's Online Privacy Protection Act (COPPA)?
Choose 3 answers
- A. Ensuring that Bloomington Caregivers' system implementation partner has met all COPPA regulations during the build phase
- B. Ensuring information collected about children is protected with at rest and in-transit encryption
- C. Disclosing the organization's privacy policy to parents and obtaining their consent
- D. Obtaining verified parental consent before collecting and storing any personal information of children
- E. Implementing appropriate security measures to safeguard children's personal information
Answer: B,D,E
Explanation:
To comply with the Children's Online Privacy Protection Act (COPPA) while implementing Salesforce Health Cloud for managing the data of children under 13, Bloomington Caregivers must consider the following:
1. Implementing Appropriate Security Measures (Option A):
Requirement:
COPPA mandates that companies take reasonable measures to secure children's personal information against unauthorized access or disclosure.
Implementation in Health Cloud:
Use Salesforce's robust security features, such as Shield Platform Encryption, two-factor authentication, and role-based access controls, to safeguard sensitive data.
2. Ensuring Encryption of Data (Option B):
Requirement:
Personal data of children must be encrypted during storage (at rest) and transmission (in transit) to prevent unauthorized access.
Implementation in Health Cloud:
Use Salesforce Shield for platform encryption, ensuring compliance with data protection standards.
Enable HTTPS for secure communication channels and encrypt sensitive fields like names, addresses, and medical records.
3. Obtaining Verified Parental Consent (Option C):
Requirement:
Organizations must obtain verifiable consent from parents or guardians before collecting or storing any personal information about children under 13.
Implementation in Health Cloud:
Implement custom workflows or forms to capture and log parental consent.
Use audit tracking to document consent for regulatory compliance.
Other Options:
Partner Compliance (Option D):
While ensuring partners adhere to COPPA is important, it is not explicitly required by the healthcare organization itself under COPPA.
Disclosing Privacy Policies (Option E):
Disclosing policies is essential, but it is part of obtaining parental consent (Option C).
Reference:
Salesforce Shield Platform Encryption
COPPA Compliance Guidelines
NEW QUESTION # 25
Which three medication related FHIR resources are supported in the new data model of Health cloud (Choose Three)
- A. Dosage
- B. Medical Request
- C. Medical Administration
- D. Medication
- E. Medication Dispense
Answer: A,B,D
NEW QUESTION # 26
Which three types of customizations can be managed through the Health Cloud Admin app? (Choose three.)
- A. Patient Card Configurations
- B. Timeline View Configurations
- C. Cross Object Relationships
- D. Permission Set Assignments
- E. Household Relationships
Answer: A,B,C
Explanation:
Reference and details below.
NEW QUESTION # 27
Bloomington Caregivers has more than 1 million patients and each patient has an average of 10 claims a year, which are maintained in an external claims system. Management would like their agents to view all the claims of patients in Salesforce on demand when they open the patient's record.
What should a consultant recommend as the appropriate integration pattern to achieve this?
- A. Use an Enterprise Service Bus (ESB) to load all the claims data from the external system into Salesforce.
- B. Configure the claims system as an external data source and leverage external objects with the claims data.
- C. Add a nightly job to fetch all the claims from the external system and store them in Salesforce.
- D. Make a callout on demand to the external system and store the claims data against the patient record.
Answer: B
NEW QUESTION # 28
An administrator is configuring security for a patient list.
Which three considerations should the administrator take into account to ensure proper access to the list?
- A. Administrators can restrict access to patient or member lists using standard Salesforce sharing settings on the list.
- B. Users with profile or permission sets that restrict access to an object cannot create a list using that object.
- C. Administrators can restrict access using HCPatientLisrSecurity custom setting
- D. When a user's field-level security restricts access to a field used as a display column, the column does not appear in the list
- E. Administrators can create restriction rules to offset a private organization-wide default setting
Answer: A,B,D
Explanation:
A is correct because administrators can restrict access to patient or member lists using standard Salesforce sharing settings on the list. The Patient List object has an organization-wide default sharing setting that determines the baseline access level for all users in the org. Administrators can also use sharing rules, manual sharing, or Apex managed sharing to grant additional access to specific users or groups.
B is correct because users with profile or permission sets that restrict access to an object cannot create a list using that object. Users need to have at least read access to the objects and fields that they want to use as filters or display columns in their lists. Administrators can check and modify the user's object and field permissions from their profile or permission set.
C is incorrect because administrators cannot restrict access using HCPatientListSecurity custom setting. This custom setting is used to control the visibility of patient or member lists in the Patient List tab, not the access to the lists. Administrators can use this custom setting to specify which lists are visible to which profiles or permission sets, or hide all lists from a profile or permission set.
D is correct because when a user's field-level security restricts access to a field used as a display column, the column does not appear in the list. This is because the field-level security settings override the list settings and prevent the user from viewing the field value. Administrators can check and modify the user's field-level security settings from their profile or permission set.
NEW QUESTION # 29
Bloomington Caregivers has decided to enable Integrated Care Management so that its end users can leverage Health Cloud Assessments. Administrators must now configure their org to be able to use Assessments.
Which three steps should the administrator take as part of the org setup to enable Assessments?
- A. Update sharing settings in Setup.
- B. Enable Discovery Framework in Setup.
- C. Enable users to view and complete Assessments.
- D. Add the Assessment component to the Patient page.
- E. Download and Install OmniStudio.
Answer: B,C,D
Explanation:
The three steps that the administrator should take as part of the org setup to enable Assessments are enabling Discovery Framework in Setup, adding the Assessment component to the Patient page, and enabling users to view and complete Assessments. Discovery Framework is a feature that allows the administrator to create and manage assessments in Health Cloud. The Assessment component is a Lightning component that displays the assessments assigned to a patient on their record page. Enabling users to view and complete Assessments requires assigning them the appropriate permission sets and page layouts.
NEW QUESTION # 30
Which three activities does "The Social Determinants" feature in Health cloud help providers perform? (choose three.
- A. Integrate service such as transportation and meal delivery into their patient care plans and programs.
- B. Track determinants and barriers to care across their patient populations
- C. Track the influence of the social network of the patient on the patients' health outcomes
- D. Automatically import credit scores and income information into the patient record in Health cloud
- E. Plan interventions to help address the barriers to care within their patient populations
Answer: B,C,E
NEW QUESTION # 31
Which three of the following Health Cloud objects are part of the standard Care Management data Model?
(Choose three)
- A. CareSpeciality
- B. CareProgramGoal
- C. CarePlanGoal
- D. TimelineViewConfiguration
- E. CarePlan Template Task
Answer: C,D,E
NEW QUESTION # 32
Bloomington Caregivers is Implementing Health Cloud to streamline the process to register patients to care programs while capturing their consent. The company plans to leverage out-of-the-box Health Cloud features.
Which Health Cloud feature should a consultant recommend the company use in this scenario?
- A. Program Eligibility OmniScript
- B. Program Enrollment Flow
- C. Enrollment Consent OmmScript
- D. Care Plan Enrollment Flow
Answer: B
Explanation:
B is correct because Program Enrollment Flow is the out-of-the-box Health Cloud feature that helps users to register patients to care programs while capturing their consent. Program Enrollment Flow is a prebuilt flow template that guides users through the steps of selecting a program, adding related records, and obtaining consent from the patient. The flow also creates a care plan for the patient based on the program template.
NEW QUESTION # 33
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